| Business Name | ｏｌｅｎｏｉｄｅｓ 嶋村亮宏 |
| Person in Charge | Akihiro Shimamura |
| Business Activities | Design, manufacture, and sale of desktop items, primarily astronomical models inspired by space. |
| Established | May 20, 2019 (Sole Proprietorship) |
| Phone Number | +81-90-4103-1035 |
| Business Address | Park Heights Matsugaoka 203, 2-33-5 Matsugaoka, Moriya-shi, Ibaraki 302-0127, Japan |
| info@olenoides.com | |
| URL | https://olenoides.com/en |
| Product Prices | Please refer to the individual product pages. |
| Additional Costs | Customs duties and consumption taxes imposed under the laws and regulations of each destination country. International air shipping fees. Please contact us for details. |
| Delivery Time | In-stock items will be delivered within six days of receiving your order. For pre-order items, delivery may take approximately one to two months. We will inform you of the expected shipping date after confirming the manufacturing status. |
| Payment Methods | Credit Card PayPal |
| Payment Timing | At the time of order. |
| Returns, Exchanges, and Cancellations | We do not accept returns or refunds after products have been shipped. Repairs or replacements will be provided only in the event of defective products. |
| Return Period | Please contact us within seven days of shipment if your product has an initial defect. |
| Return Shipping Costs | Defective products: Return shipping costs will be covered by the Company. All other cases: Return shipping costs are the responsibility of the customer. |
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