olenoides (hereinafter referred to as “the Company”) takes the utmost care in protecting the personal information provided by our customers so that they can use our website with confidence.
Our policy regarding the protection of personal information is as follows.
1. Purpose of Use of Personal Information
The Company uses personal information registered by individual customers, organizations, and corporations for purposes such as processing orders, shipping products, and communicating with customers. We take the utmost care to protect all personal information entrusted to us.
2. Management of Personal Information
The Company will not use personal information for any purpose other than those specified in this policy. We handle all personal information internally with the utmost care and take appropriate measures to protect it.
3. Disclosure of Personal Information to Third Parties
Certain personal information is necessary for the Company to ship products and communicate with customers. Collected personal information will be used only to the extent necessary to provide our services and will not be disclosed or provided to any third party except in the following circumstances:
– When shipping products or other mail, we provide the delivery company with the customer’s name, address, contact details, and other necessary information to facilitate delivery.
– When the customer has given consent.
– When contacting the customer to obtain consent for the use of their personal information.
– When sending promotional emails or direct mail regarding the Company or our business partners.
– When it is deemed necessary to protect the rights or property of other customers, third parties, or the Company in cases where a customer’s actions violate the Company’s policies, notices, or terms of service.
– When disclosure is required by a court, government agency, or other legal authority in accordance with applicable laws and regulations.
– When necessary for criminal investigations or to eliminate or prevent infringement of the rights of third parties.
– In other circumstances where disclosure is reasonably necessary for similar reasons.
4. Consent to the Use of Personal Information
By using our services, customers are deemed to have given prior consent to the use of their personal information in the manner described above and agree not to object to such use. Personal information may also be used in the following circumstances:
– When shipping products, personal information such as the customer’s name and address will be disclosed to the delivery company.
– When necessary for business purposes, such as providing special services to customers.
– When preparing statistical materials, conducting market research, or performing data analysis. In such cases, only the minimum personal information necessary will be used (for example, gender).
5. Consent Regarding Credit Card Use
“Important Information”
To prevent unauthorized use of credit cards resulting from the theft of credit card numbers or other information, and to ensure secure credit card transactions, we use EMV 3-D Secure, an authentication service recommended by international credit card brands.
To use EMV 3-D Secure, certain information about the customer must be transmitted to the card issuer.
Please review the section below entitled “Provision of Personal Information to Third Parties” and enter your credit card information only after agreeing to its terms.
Provision of Personal Information to Third Parties
The following personal information and related data collected from customers may be provided to the issuer of the credit card being used for the purpose of detecting and preventing fraudulent transactions:
– Customer account information held by the business operator
– IP address
– Device information
– Information about the customer’s internet usage environment
– Billing address
If the issuer of the credit card being used is located outside Japan, this information may be transferred to the country in which the card issuer is located.
Customers who are minors must obtain the consent of a parent or legal guardian before using this service.
Consent to the Provision of Personal Information to Third Parties
If you agree to the provision of personal information described above, please check the box labeled “I agree to the handling of my personal information” and click the Next button.
Security Measures
We may provide all or part of the information obtained from customers to our business contractors located in the United States.
Before storing such information, we confirm that these contractors have implemented the necessary and appropriate security measures to protect the information.
For an overview of the personal information protection laws and regulations in the relevant country, please refer to the information available here.
https://www.ppc.go.jp/personalinfo/legal/kaiseihogohou/#gaikoku
6. Amendments to This Policy
If the Company changes the personal information it collects, the purposes for which such information is used, or any other part of this Privacy Policy, the revised policy will be published on this page.
7. Contact Information
If you have any questions or concerns regarding our policy on the protection of personal information, please contact us by email.
Email address：info@olenoides.com
1. Purpose of Use of Personal Information
The Company uses personal information registered by individual customers, organizations, and corporations for purposes such as processing orders, shipping products, and communicating with customers. We take the utmost care to protect all personal information entrusted to us.
2. Management of Personal Information
The Company will not use personal information for any purpose other than those specified in this policy. We handle all personal information internally with the utmost care and take appropriate measures to protect it.
3. Disclosure of Personal Information to Third Parties
Certain personal information is necessary for the Company to ship products and communicate with customers. Collected personal information will be used only to the extent necessary to provide our services and will not be disclosed or provided to any third party except in the following circumstances:
– When shipping products or other mail, we provide the delivery company with the customer’s name, address, contact details, and other necessary information to facilitate delivery.
– When the customer has given consent.
– When contacting the customer to obtain consent for the use of their personal information.
– When sending promotional emails or direct mail regarding the Company or our business partners.
– When it is deemed necessary to protect the rights or property of other customers, third parties, or the Company in cases where a customer’s actions violate the Company’s policies, notices, or terms of service.
– When disclosure is required by a court, government agency, or other legal authority in accordance with applicable laws and regulations.
– When necessary for criminal investigations or to eliminate or prevent infringement of the rights of third parties.
– In other circumstances where disclosure is reasonably necessary for similar reasons.
4. Consent to the Use of Personal Information
By using our services, customers are deemed to have given prior consent to the use of their personal information in the manner described above and agree not to object to such use. Personal information may also be used in the following circumstances:
– When shipping products, personal information such as the customer’s name and address will be disclosed to the delivery company.
– When necessary for business purposes, such as providing special services to customers.
– When preparing statistical materials, conducting market research, or performing data analysis. In such cases, only the minimum personal information necessary will be used (for example, gender).
5. Consent Regarding Credit Card Use
“Important Information”
To prevent unauthorized use of credit cards resulting from the theft of credit card numbers or other information, and to ensure secure credit card transactions, we use EMV 3-D Secure, an authentication service recommended by international credit card brands.
To use EMV 3-D Secure, certain information about the customer must be transmitted to the card issuer.
Please review the section below entitled “Provision of Personal Information to Third Parties” and enter your credit card information only after agreeing to its terms.
Provision of Personal Information to Third Parties
The following personal information and related data collected from customers may be provided to the issuer of the credit card being used for the purpose of detecting and preventing fraudulent transactions:
– Customer account information held by the business operator
– IP address
– Device information
– Information about the customer’s internet usage environment
– Billing address
If the issuer of the credit card being used is located outside Japan, this information may be transferred to the country in which the card issuer is located.
Customers who are minors must obtain the consent of a parent or legal guardian before using this service.
Consent to the Provision of Personal Information to Third Parties
If you agree to the provision of personal information described above, please check the box labeled “I agree to the handling of my personal information” and click the Next button.
Security Measures
We may provide all or part of the information obtained from customers to our business contractors located in the United States.
Before storing such information, we confirm that these contractors have implemented the necessary and appropriate security measures to protect the information.
For an overview of the personal information protection laws and regulations in the relevant country, please refer to the information available here.
https://www.ppc.go.jp/personalinfo/legal/kaiseihogohou/#gaikoku
6. Amendments to This Policy
If the Company changes the personal information it collects, the purposes for which such information is used, or any other part of this Privacy Policy, the revised policy will be published on this page.
7. Contact Information
If you have any questions or concerns regarding our policy on the protection of personal information, please contact us by email.
Email address：info@olenoides.com